Job Description
Experience Needed : 1 To 2 Year
Career Level:Entry Level (Junior Level / Fresh Grad)
Education Level:Bachelor's Degree
Gender : Female
Salary : 4000 To 4500 EGP Per Month
Job Categories :
Administration
Customer Service/Support
Skills And Tools :
AdministrationAdminEnglishMicrosoft OfficeOffice management
Job Description
Receiving the customers
Handle the customer complaints
Register all data on the System ( customer data and mobile data )
Complaint analysis
Troubleshooting
Contact with the maintenance department
Deliver the mobile to the customer after fixing
Contact with the warehouse department for the accessories and spare parts price.
Receiving money from the customer
Contact with the financial department to finalize all financial cases
Report to the manager
Job Requirements
Females Only
Bachelor’s Degree is a must
Experience at least 6 months as a receptionist
Max Age: 28
Good English