Posting Country : Egypt
Date Posted : 27-Oct-2021
Full Time / Part Time : Full Time
Contract Type : Fixed Term Contract
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference
Long Description
Key performance indicators :
Ensure that all the services are SLA compliant
Ensuring that the operation quality is being done and reflected in the operation day to day activity
Ensure that all tasks/requests are solved within the agreed SLA
Ensure to meet the systems availability for all the backend systems excluding planned outage
Report on agreed KPIs according to the governance process
Provide all the required business reporting on the agreed deadlines
التقديم | من هنااا