وظائف شركة فودافون Vodafone

Posting Country : Egypt

Date Posted : 27-Oct-2021

Full Time / Part Time : Full Time

Contract Type : Fixed Term Contract

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference

Long Description

Key performance indicators : 
Ensure that all the services are SLA compliant
Ensuring that the operation quality is being done and reflected in the operation day to day activity
Ensure that all tasks/requests are solved within the agreed SLA 
Ensure to meet the systems availability for all the backend systems excluding planned outage
Report on agreed KPIs according to the governance process
Provide all the required business reporting on the agreed deadlines
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