Job Description:
1-Responsible to handle the various operations' transaction in accuracy and efficiency as per bank procedures.
2. Handle customer queries & complaints & escalate as appropriate.
3. Cross Selling of bank products.
4. Encourage and educate clients to use ATM machines, I Net & any other product.
5. Handle the first line maintenance in house ATM.
6. Handle client's requests efficiently, promptly as per Bank’s procedures.
7. Follow-up the execution of clients' instructions in co-ordination with concerned departments, to ensure proper & accurate service delivery in timely manner.
8. Safe keeping of all bank valuables.
Qualifications:
Fresh Graduates or a 1-year experience in a relevant job.
Bachelor’s degree with minimum grade Good.
Fluent English Language.
Good Communication Skills