Call Center Representative - Staff


Call Center Representative - Staff

Accountable for:

Responding, and serving all Arab Bank Client enquiries and prospects either by E-mail or both (E-mail & Phone)

Handling all client complaints in a timely manner at the highest quality standards

Provide information on all Bank Products to existing & potential clients

Selling bank products and services, and generate quality service opportunities

Resolve customer complaints, either directly or conjointly with the other concerned dept’s

Execute client instructions as per Arab Bank P&P’s

Identify & forward customers feedback, and contribute to process improvement


Job Requirements :

From 0-2 years experience in a related field

Bachelor degree from a reputable university

Excellent Communication

PC Literate (Excel, Internet, word, PowerPoint, ETC…)

Apply from here