Job Details
Experience Needed:Not Specified
Career Level:Entry Level (Junior Level / Fresh Grad)
Education Level:Bachelor's Degree
Salary:5200 To 5800 EGP Per Month, Attractive Performance Bonus
Job Categories:
Customer Service/Support
Skills And Tools
Customer ServiceCustomer CareCustomer SupportFluency in EnglishFluent EnglishWFHEnglish
Job Description
Customer Care Representative to deal with UK customers for Vodafone.
Identifying customers’ needs, clarify information, research every issue and providing solutions .
Build sustainable relationships and engage customers by taking the extra mile.
Frequently attend educational seminars to improve knowledge and performance level.
Meet personal/team qualitative and quantitative targets.
Benefits:
1 month online Training (Paid)
Work from home.
Annual balance.
Attractive salaries plus great bonus Schemes.
Laptop/PC provided with internet allowance
Social & Medical insurance.
Full-time:
Working days: 5 days and 2 days off.
9 Working hours including breaks (Rotational shifts).
The first 3 to 4 weeks will be online training from home (from 9 am to 5 pm).
After the training, you will work from the premises for a month and a half and after then you will start working from home again.
Job Requirements
Fluency in English is a must.
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Flexibility to work in rotational shifts.
Ability to work easily and efficiently among a team
Egyptians only
Graduates only
Egyptians only