Job Description
White Orchid, a well known company for importing and exporting flowers in Egypt that was established in 2002, is looking for Sales & Customer Service Agent
Engaging customers through Calls, WhatsApp, emails and social networks.
Receiving and processing orders in an accurate and efficient manner
Communicating with internal and external suppliers in different conutries
Following up with customers to ensure their satisfaction
Effectively resolving customer inquiries
Managing the E-Commerce Content Management Systems
Monitoring daily operations of E-Commerce transactions
Educating customers on using our e-commerce system
Communicate with storage management to ensure customer requirements are met
Coordinating with E-Commerce and Digital Marketing teams
Providing daily and monthly reports
Creating and sending invoices for the clients.
Other duties as assigned
Fixed Shift (9 AM - 5 PM) - Friday is off.
Work Location: Hegaz Street, Heliopolis.
Job Requirements
Excellent written and verbal communication skills “ English” is a must
Expert in Microsoft Office and related applications.
Experience in sales is preferable
Detail-oriented, flexible, adaptable, optimistic, dynamic self-starter
Able to work in a fast-paced, detail orientated environment
Excellent interpersonal and communication skills
Intermediate PC and PC application skills
Bachelor’s Degree, 23 to 30 years old
Polite, friendly attitude to deal pleasantly with customers
Ability to work under deadlines
Ability to travel to different cities in Egypt when necessary
Job Details
Experience Needed:1 To 5 Years
Career Level:Entry Level (Junior Level / Fresh Grad)
Education Level:Bachelor's Degree
Gender:Males Preferred
Salary:6000 To 7000 EGP Per Month, +Commissions