Customer Service Representative


Job Description

Reports To: The Senior

Job Overview

A Customer Service Representative/Dispatcher works with clients who have complaints, orders, or require information about products/services. He also provides solutions that fit those individualized situations and prioritize the customers’ needs at each step of the process.

Responsibilities & Duties

Responding to business emails Professionally

Preparing daily business reports

Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records, and other information

Solving Clients and business problems using modern problem-solving thinking

Follow communication procedures, guidelines and policies

Job Requirements

Fluency in English is a MUST

Fresh Graduates

Customer service: 1+ years (Preferred)

Microsoft office skills

Problem-solving

Team Player

Works on Rotational Shifts

Ability to multi-task, prioritize, and manage time effectively

ElSherouk & Madinaty Residents Preferred

Males Only

Apply Via The Following Link