Call Center Agent - Talaat Moustafa Group


Job Description

Resolves customer complaints via phone or face to face.

Seizes opportunities to upsell products when they arise

Greets customers warmly and ascertains any problem they may have.

Advises on any information the customer may need.

Works with the customer service manager to ensure proper customer service is being delivered.

Resolves problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Coordinates with other departments to Solve Customers' Complaints.

Job Requirements

Bachelor's Degree in any related field.

1-3 years of experience preferably in the real-estate field.

Excellent communication skills.

Males Only 

Job location: New Capital or Madinaty 

Job Details

Experience Needed : 1 To 3 Years
Career Level : Entry Level (Junior Level / Fresh Grad)
Education Level : Bachelor's Degree
Salary : 4000 To 6500 EGP Per Month, 1500
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