Job Description
Receive and process cash / cheque
deposits from customers
Process all cash/ operational
transactions within limits that can’t be affected at Self- Service Zone
Verifying customers’ signatures within
limit and obtain proper verification for over limit
Process special instructions
concerning TDs & all sundries transactions
Handle customer inquiries/ issues
& escalating complaints to Operation Head
Ability to handle large volumes of
cash
CBE, Compliance, Audit, Procedures
Preparing Cash Reports
Ensure abiding by & implementation
of all Bank policies and procedures as per set limits and given signature
authority as well as all compliance/ CBE requests
Spot and handle all cross-selling
opportunities for opening account to beneficiaries of cheques or transfers
And any other assigned tasks
Job Requirements
University/College Degree
Good command of the English language
2-4 years banking or similar
experience, preferably in the financial services industry
0-2 Fresh graduates may also be
considered at lower entry level grades
Enhanced communication skills (Oral
& written)
Interpersonal, problem-solving,
analytical and networking skills across various functions
Strong customer service orientation
and quality management skills
Good accounting knowledge and
numerical ability
Communication Skills
Customer Service skills