Job Description & Summary

Financial

▪ Adhere to the allocated budget for the administrative function of the office

Customer

▪ Greet visitors and make sure all callers and visitors are dealt with promptly, courteously and accurately

▪ Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room and assisted with parking if relevant.

Internal Process

▪ Operate the switchboard

▪ Screen and route incoming telephone calls, take messages, and answer incoming queries

▪ Maintain visitor and caller logs

▪ Receive deliveries and coordinate outside delivery/courier services with the help of Office administrators

▪ Answer queries from visitors and callers, and refers them to the appropriate person

▪ Perform general maintenance of the reception area

▪ Manage incoming and outgoing faxes (may be performed by Office Administrators in certain locations)

▪ Ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner (may be performed by Office Administrators in certain locations)

▪ Book meeting rooms and collaborative space and maintain tidiness (may be performed directly online in certain locations)

▪ Support office manager in events planning and organization

▪ Act in accordance with regulations

▪ Perform Other Administrative Duties As Required

Learning and Growth

▪ Work towards being a high quality internal service provider and ensure that all administrative support requirements are being met

▪ Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

Education (if blank, degree and/or field of study not specified)

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