Main Responsibilities :
Conduct daily follow-up of Agencies activities on assigned cases by reviewing the daily Collections report.
Identify new, improved alternative ways for recovering debt.
Conduct review of performance against agreed objectives and monitor performance.
Increase Customers awareness by educating customers on timely payments to minimize delinquency & flow through higher buckets.
Keeping track of agencies productivity reports
Responsible for solving the different reasons of disabling customers from paying their dues.
Identifying high risk & skip accounts for referrals to higher level.
Communicating payment recommendations raised by team leaders for customers.
Abiding by the Compliance, policies, processes & local regulatory & legal requirements.
Conducting added responsibilities requested by higher level.
JOB REQUIREMENTS
Minimum education
Bachelor's Degree
Desired education
Major of Accounting, Business Administration, BIS
Languages Fluent in English and in Arabic
Ideal experience Min. 1 - 4 years’ experience in a related field