JOB PURPOSE :
To ensure prevention, detection and deterrence of fraudulent transactions on bank cards.
KEY ACCOUNTABILITIES :
Handles the daily operations of the fraud departments, by monitoring the unit with the aim of achieving the most accurate detection process
Communicate with customer to give them full picture of his card usage
Handles the implementation of the corrective action if any fraud attack occurred on cards
And any other assigned Tasks
Qualifications :
Minimum Qualifications:
University/College Degree
2+ years of relevant experience in cards monitoring
Knowledge of banks’ operations, sales & support environments
Credit knowledge as well as complete understanding of cards product and procedures
Strong computer skills
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