Cards Fraud Monitoring Analyst - Abu Dhabi Islamic Bank - Egypt

JOB PURPOSE :

To ensure prevention, detection and deterrence of fraudulent transactions on bank cards.

KEY ACCOUNTABILITIES :

Handles the daily operations of the fraud departments, by monitoring the unit with the aim of achieving the most accurate detection process

Communicate with customer to give them full picture of his card usage

Handles the implementation of the corrective action if any fraud attack occurred on cards

And any other assigned Tasks

Qualifications :

Minimum Qualifications:

University/College Degree

2+ years of relevant experience in cards monitoring

Knowledge of banks’ operations, sales & support environments

Credit knowledge as well as complete understanding of cards product and procedures

Job specific Skills :
Competent credit & market analysis skills
Good Communication skills
Customer orientation
Generic Skills
Excellent presentation abilities
Excellent command of English language

Strong computer skills

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