Duties &Responsibilities:
Assist customers with their everyday banking needs through the counter including withdrawals, deposits, transfers, currency exchange, etc…
Accept and processes cash deposits to opened accounts (current, saving, checking, overdraft, GL). Prove cash entirely
Cash Cheques within established limits and reserves (withdrawals, expense redemption).
Exchange foreign currencies according to the established dealer rates. Proves the authenticity of currencies entirely.
Balance cash and prepare daily and final currency position.
- Represent the most informative point-of-contact for customers requesting or inquiring on different operations (whether in person or by phones). Guides Customers to other Points of Services within the branch.
Manage Customer Queue & waiting time to achieve efficient performance
- Handle customer inquiries (customer's position, account statement, bulletin rates, transaction advises, etc).
Perform a range of related duties and may replace other customer advisors within the group
Apply the relevant regulations and instruction of CBE regarding FX, deposit and withdrawal
Ensure the correct functioning and implementation of the Permanent Supervision, Compliance and Money Laundering, Operational Risk, and Workplace Success Guidelines whenever and wherever possible
Education:
Bachelor’s degree in Business, Commerce, or Economics
Experience:
Fresh Graduate with fair knowledge in the banking field