مايو 09, 2023Customer Relationship Officer at EG Bank

 Introduction

As a Finance & Administration Business Associate you’ll be a trusted business advisor. You’ll have the opportunity to position IBM for long-term financial growth delivering analysis, and providing insight and innovation into the business.  You’ll be redefining how we manage our organization and how we work while achieving budgeted targets and ensuring the delivery of a high quality product.

Your Role and Responsibilities

Responsibilities:

•Verify and process Vendor Invoices

•Process Vendor Payments

•Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment

•Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA

•Maintain a tracker of the exceptions and ensure Invoices and queries are balanced taking based on the exception tracker

•Maintain exception logs for process related exception as and when they occur for knowledge retention.

•Follow up with requisitions (via calls/ mails or tickets) to tackle hold invoice as per the AP guideline

•Ensure timely issue of debit notes posted in vendor account and delivered with required supporting

•Ensuring complete reconciliation of rebates agreed and posted in system and recovered from vendors Receivable

•Handle all process related queries and escalations from Business Units and controllers

•Prepare weekly, monthly and quarterly reporting, as requirement

•Complete ownership of accounting and reconciliations; ensures accuracy and timeliness

•Process all rebates, recharges, promotions, allowances as per term of Trade and Supplier Agreements as per agreed TAT

•Participating in monthly closing of financial records and processing month end information; ensures accuracy of financial statements

•Maintain complete documentation accurately, in accordance with company policy and accepted accounting practices

Required Technical and Professional Expertise

•Graduate in Commerce (B.Com)

•Commerce Graduate – Accounting &/or Finance

•Any Accounting certificate is a plus

•SAP Knowledge/experience

•Min 1-5 years of experience in Accounts Receivable vertical.

•Strong English & Arabic language skills (verbal and written)

•Proficient in MS Office applications, especially in MS excel

•Excellent Communication skills, experience in handling vendor/client calls

•Working knowledge on applicable ERP application

•Hands on Experience in Invoice processing – Material, freight, service, PO, Non-PO & Exception Processing

•Hands on Experience in Payments processing, manual, vendor finance, direct debits

•Should have adequate knowledge of end-to-end process exceptions to provide resolution on escalated cases

•Understanding of Invoice processing, Payments, Helpdesk SLA’s, Generating required reports, and review with stake holders

•Knowledge on various workflow applications & tools for Invoice Processing, Payments & Helpdesk process available in market that can improve 

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