Branches Universal Operations Officer at ABK

Job purpose

Deliver high quality service to customers through providing cash banking services

Accountabilities

Handle customer requests for cheque collections, Draft cheques issuance

Process cash transactions after verifying signatures, dates, numerical amounts, account funds & ID checks

Handling internal transfers, whether within same account or to other PBE accounts

Process all documents related to cash activities promptly and accurately to ensure customer’s satisfaction using different bank systems and keep them updated accordingly

Perform end of day reconciliations accurately and on time

Ensure all activities comply with corporate governance & regulatory/legal frameworks

Process Branch non-cash operational transactions

Ensure that the branch and on-site ATMs are clean and presentable and report any issues to the Branch manager for follow – up


Experience

From 0 to 2 years of banking experience

Experience gained as part of the ABK training program

Education

BA Degree in Accounting, Business, Economics or any equivalent

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