Job
purpose
Deliver high
quality service to customers through providing banking services
Generic
Accountability
Achieve
sales targets covering all required banking products as per branch business
objectives
Identify
sales opportunities and utilize those to achieve customer efficiency
Explain
products and services to customers in order to achieve sales
Deliver
high quality customer service and exceed satisfaction goals by reducing
customer complaints
Resolve
issues and complaints from customers; escalate issue when outside authority
Process
requests from existing and new customers and provide them with excellent service
from day 1
Send,
receive and file confirmations and ensure transfers are properly processed
Create,
update and maintain relevant customer records ensuring that data is recorded
appropriately
Ensure
all activities comply with corporate governance & regulatory/legal
frameworks
Education
Bachelor’s
degree in relevant discipline
Experience
Minimum
0-2 years' experience in Customer service
Apply Via The Following Link